Adel Maki

Adel Maki

Kundenberater, ERP Consultant & IT-Support


Aug 2019 - Now

Project UniHelvetia & ABAP

– E-learning Platform for integration and languages
– SAP ABAP further study (at ERP Training Technology)

Aug 2018 - Aug 2019

Logistic Leader & BA

– Planning and rollout of an SAP system
– Preparation and implementation of internal training on SAP processes and systems
– Documentation of the SAP process (including the creation of specifications, manuals, diagrams, and processes)
– SAP modules: SAP Material Management, Production Planning, Quality Management, Human Capital Management
– Redefining the logistics processes (including setting up a new team)
– Management of communication between all departments and suppliers
– Process handling of shipping, quality, material, export & logistics
– Development of an e-learning portal

Sep 2017 - Jul 2018


Development of a visa processing system including training and IT support.

Mar 2014 - Aug 2017

VISA (Customer) Consultant

– Customer advice (in person, by phone and in writing) on visa inquiries
– Checking incoming visa applications
– The processing and development of visa applications/ services
– Conducting general research and obtaining information from the responsible consulates or embassies
– Training of the Customer Care and the Export team on visa requirements and customer service.

Aug 2010 - Apr 2013

ERP Functional Consultant & Partner

– Master Data maintenance and administration
– Customer IT support for HR, Payroll and self-service.
– Preparation of end-user manuals and specifications.
– Analysis of client requirements and configuration and enhancement of functions.
– Assistance, testing, and post-implementation activities.
– Analysis and reporting of customer problems.

May 2007 - Jan 2009

Sales & Marketing Manager

– Promotion of further training in vocational training
– Main achievement: respondents and qualified 200 HR specialists. Part of government program “Invest in Human Capital”


2018 - Now

SAP Modules & ABAP Programming

2010 - 2012

Diplom in Management

2005 - 2010

Bachelor in Business Administration (system)

SAP & IT Skills

Microsoft Office
MS SQL Server
WordPress Expert
Photoshop Pixelmater


Values Matter

Swiss Chase

S.W.I.S.S. C.H.A.S.E is a reminder for the professional values that I stand for. 

Sustainable development
WoW service
Inspiring and encouragement  
S.M.A.R.T. objectives & S.W.O.T. analyst
Solidarity for Success
Change is welcomed!
Humble and Honest
Adventurous ideas & practices
Sense of Humor
Energetic & Environmentally aware

Business Functions and Agile at work

Overview And Experience

Agile and Diversity

I have built a path of an agile skilled worker since the beginning of my career. I contributed in multiple business functions.  

For some professionals, it might be strange to diversify your experiences (have different experiences) instead of having one that accumulates throughout the years. In my view, I find it very important to diversify your skills. In todays economy, understanding business functions as a wholistic system is key to success. That is what I gained from being in a chain of business functions.


Business Functions

Business functions consist of Sales & Marketing, Operations, Information Technology, Human Resources, Accounting & Finance. 

My ultimate target has been to combine those functions in my portfolio. As a solution-oriented personality, this combination supported my vision in gap-analyses and finding alternative solutions for businesses and processes. 

Phone Number:

079 - 198 - 1689


Coming soon

Demo SAP - Personal Presentation

[ld_course_list course_category_name="IT"]

You Deserve The Best Growth-mindset

over 20 years of Business-IT experience

the key to success

Future Growth

In parallel to practical experience, I am a believer in continuous eduction. My investment in learning and growth is a fact throughout my career. It is never easy to do both together, but it is significant for any career growth. Below you can see what currently I am participated in.

MSc Business Information System
Starting Sep 2020
Currently and until May 2020
After ABAP
German Language C1
A1 > A2 > B1 > B2 > C1

Core Values – detailed:

Sustainable development: Pursue Growth and Learning  

WoW service

Inspiriting and encouraging environment  

SMART objectives: Do more for less and work smart.

Solidarity and Success believers: strong commitment to achieve our vision. 

Change is welcome!

Humble and Honest relationships and communication.

Adventurous, creative and open-minded 

Sense of Humor: Create Fun and a little weirdness 

Energetic & Environmentally aware: Passionate and Determined and care about the environment. 

Daniel Zaugg

Tel or E-Mail: upon request 

Christian Arce

Tel or E-Mail: upon request 

Galina Moser

Tel or E-Mail: upon request